Cloud Portal SCIM User Provisioning with Okta Identity Provider

Business Problem

Your organization is experiencing significant challenges in managing user identities and access permissions across the cloud applications. The manual processes currently in place are time-consuming, error-prone, and lacks the scalability needed to support your growing user base and expanding range of applications. To address these issues, you need to streamline and automate user provisioning and de-provisioning processes while ensuring robust security and compliance standards.

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Tutorial

Difficulty: Medium
Estimated completion time: 30 Minutes

Implementing SCIM (System for Cross-domain Identity Management) user provisioning in the Infor Cloud Portal with Okta as the identity provider will automate the provisioning and de-provisioning of user accounts. This ensures seamless integration, as well as efficient and secure management of user identities.

Business Objective

1. Automation and Efficiency:
   • Reduce Manual Effort: Automate user account management processes to minimize manual intervention and associated errors.
   • Accelerate Onboarding and Offboarding: Speed up the onboarding process for new employees and ensure timely de-provisioning of user accounts for departing employees.
2. Improved Security and Compliance:
   • Enhanced Access Control: Ensure that user access is consistently aligned with organizational policies and role-based access controls.
   • Compliance and Auditability: Maintain comprehensive audit trails and compliance with industry regulations through automated provisioning and de-provisioning processes.
3. Scalability:
   • Support Organizational Growth: Provide a scalable identity management solution that can accommodate an increasing number of users and applications.
   • Centralized Management: Simplify user identity and access management by centralizing it through Okta.
4. User Experience:
   • Consistent User Data: Ensure that user information is consistent across all applications and systems.
   • Streamlined Processes: Improve overall user experience by reducing delays and errors in account provisioning.

This video provides instructions on how to configure Okta SCIM to automate the provisioning, deprovisioning, updating, and maintenance of user accounts in the cloud portal.

Familiarize yourself with the Infor Security Federation page and the Okta SCIM setup procedures.

By following the instructions in the video, you should now be able to set up the SCIM connection between the Cloud Portal and Okta Identity provider (IdP).

Resources

Help documents on configuring Okta SCIM with Infor CloudSuite.

• Configuring provisioning for Infor CloudSuite
  • Features
  • Requirements
  • Step-by-step configuration instructions
    • Enabling the SCIM Service in Infor CloudSuite
    • Configuring the SCIM agent in Okta for Infor CloudSuite
    • Group provisioning to Infor CloudSuite
    • Migrating to the latest app version
    • Known issues and troubleshooting
• SCIM Accounts
  • Adding a SCIM user identifier and password
  • Deleting a SCIM user identifier and password
• SCIM Groups
  • Adding a security role to a SCIM group
  • Removing a security role from a SCIM group
• Settings > General Settings
  • Manage Features
    • SCIM Service

For more information on identity provider federations and user provisioning setups, be sure to explore the Security and User Management with Infor Federation Services playlist.